




Our models typically wear US Size 2-4 or Australian Size 6-8, X-Small, Small, or One-Size garments.
On each product page, we provide the model's measurements and what size she is wearing to help guide you.
You can refer to the charts when selecting sizes but please note that sizes cannot be guaranteed and might vary slightly between brands.
If you need any advice about sizing, please feel free to drop us a line at: service@sunnoss.com
The measurements in the description of individual products are taken only across the front side of the garment, not around the circumference (e.g. chest and waist).
If you can't find a completely satisfactory size in our size chart, don't worry! Feel free to contact us anytime at service@irispetal.com or through our online customer service. Our team is more than happy to provide personalized advice, recommend alternative styles, or assist with customization needs. Your comfort is our top priority!
Free Shipping on Orders Over $50 !
Fast, free shipping—style delivered with ease !
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Enjoy an extremely long return period during the event !
Our 24/7 customer care team is here to deliver thoughtful support !
Does H Potter do custom work?
Custom work is not available. Items are only available in the sizes, finishes and colors shown on our website.
Where are H Potter products made?
H Potter items are manufactured at our partnered factory in India. Glass terrariums are handcrafted in India and China.
Does H Potter offer discounts?
H Potter does not offer discounts, but we do offer fast, free shipping and exceptional customer service.
Can H Potter provide detailed information about warehouse deals?
We do not have specific pictures or information regarding each individual warehouse deal item. Warehouse deals are typically customer returns or photo shoot items. We inspect items upon their return to make sure glass is not broken, items have not been used or major components are not missing, this said, items could have dents or dings, hardware may be missing, outer boxes may show wear and tear. It is not feasible to provide specific photos detailing the issues as each individual item would need its own sku identification.
Does H Potter ship outside of the United States?
H Potter is not offering shipping outside of the lower 48 states. Duties and shipping charges to other locations are often more expensive than the item itself.
Does H Potter offer replacement parts?
H Potter does not keep an inventory of replacement parts. If an item arrives and a small part is damaged, please contact us for solutions.
Does H Potter offer replacement glass?
H Potter does offer replacement glass for lanterns and torches. Please contact H Potter via text at 208-640-4206 if replacement glass items are showing out of stock. When ordering replacement glass for lanterns please note the lantern SKU for which you are requesting the replacement glass
Please use this link to purchase large lantern glass.
Please use this link to purchase small lantern glass.
What is H Potter’s return policy?
Customers are responsible for return shipping, here's our policy.
H Potter lanterns are created using heavy duty cast iron for ultimate durability. The lanterns are powder-coated a charcoal brown, followed with a hand-applied faux black and finished with a high grade clear-coat protective sealer. This smooth finish can be spray painted once you receive your lantern if you prefer a different color.
To add a bit of extra protection to the finish, you might choose to apply a coat or two of clear spray paint annually to the lantern. Clear spray paint can be purchased in a spray can at a hardware type store. Sometimes during transit or while the lantern is outside, small hairline cracks can occur in the finish due to the metal flexing. If you notice this has occurred, please spray the area with the same clear spray paint.
Candles are not included with your H Potter lantern. We recommend a pillar or remote control candle to provide ambient lighting.
The glass in your H Potter lantern is hand-blown so it may include a few air bubbles due to this handcrafting.
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